FAQ's

Curbside Pickups & Delivery

How does Curbside Pickup Work?

At the checkout page, select Curbside Pickup. Your order will be available for pickup 24 hours after your order is placedWe do not offer same day pickups. When picking up your order, you must walk up to our front register and give your name and order number, and we will bring your order out to you. 

How do Deliveries work?

At the checkout page in the Notes section at the bottom, write: For Delivery (with your delivery address). If you missed that step, you can email Ariel@Casaplantamiami.com with that information. Once your order is submitted, we will email you to let you know the price of delivery upon receiving your address and add it to your invoice for you to approve. We do not offer same day delivery.  Our delivery days are: Wednesdays, Fridays, and Sundays. 

We only offer delivery within Miami-Dade county. We do NOT ship any of our items. Delivery fee is based on Miles from our store, located at 6825 Southwest 127th Avenue, Miami, FL. 33183.

We handle returns and replacements on a case-by-case basis with the ultimate objective of making our customers happy. If you're not happy with your recent purchase, please email us at Ariel@casaplantamiami.com.

When will items be restocked?

We update the website availability every Friday.